Software Apple Macbook Pro
- To identify your computer's model and to see if it is eligible for this program, choose Apple ( ) menu About This Mac. Eligible models are listed below. MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) Note: No other Mac notebook models are part of this program.
- Testing conducted by Apple in October 2019 using preproduction 2.3GHz 8-core Intel Core i9-based 16-inch MacBook Pro systems with 16GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%.
- Long an essential tool for multimedia editors, software developers, and other creative professionals, Apple’s 13-inch MacBook Pro ($1,299 as tested) is also appealing to mainstream Mac users.
Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
Apple or an Apple Authorized Service Provider (AASP) will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.
Testing conducted by Apple in October 2020 using preproduction 13‑inch MacBook Pro systems with Apple M1 chip, as well as production 1.7GHz quad‑core Intel Core i7‑based 13‑inch MacBook Pro systems, all configured with 16GB RAM and 2TB SSD. Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
Apple will also send an email to customers, who registered their device with Apple, to let them know about this program.
First check to see which 13-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.
Your 13-inch MacBook Pro will be examined prior to service to verify that it is eligible for this program and in working order.
Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.
- A technician will run a utility to update your drive firmware which will take approximately one hour or less.
- Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
- After service, you will need to restore your data from a backup.
Since your computer will not be able to access the internet until after you do a restore, we recommend that you have another device, such as your iPhone, to view the Apple support article about restoring your data from backup.
Note: Any files that were already corrupted prior to service, cannot be restored.
Choose one of the options below to have your drive serviced.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
If your 13-inch MacBook Pro has any damage which impairs our ability to service the drive, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.
This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.
If you believe your 13-inch MacBook Pro was affected by this issue, and you paid for service, you can contact Apple about a refund.
The program covers affected MacBook Pro models for 3 years after the first retail sale of the unit.
Retina display
16‑inch (diagonal) LED‑backlit display with IPS technology; 3072‑by‑1920 native resolution at 226 pixels per inch with support for millions of colors
Supported scaled resolutions:
- 2048 by 1280
- 1792 by 1120
- 1344 by 840
- 1152 by 720
500 nits brightness
Wide color (P3)
True Tone technology
Refresh rates: 47.95Hz, 48.00Hz, 50.00Hz, 59.94Hz, 60.00Hz
2.6GHz 6‑core Intel Core i7, Turbo Boost up to 4.5GHz, with 12MB shared L3 cache
Configurable to 2.4GHz 8‑core Intel Core i9, Turbo Boost up to 5.0GHz, with 16MB shared L3 cache
2.3GHz 8‑core Intel Core i9, Turbo Boost up to 4.8GHz, with 16MB shared L3 cache
Configurable to 2.4GHz 8‑core Intel Core i9, Turbo Boost up to 5.0GHz, with 16MB shared L3 cache
512GB
512GB SSD
Configurable to 1TB, 2TB, 4TB, or 8TB SSD
16GB
16GB of 2666MHz DDR4 onboard memory
Configurable to 32GB or 64GB of memory
- AMD Radeon Pro 5300M with 4GB of GDDR6 memory and automatic graphics switching
- Intel UHD Graphics 630
- Configurable to AMD Radeon Pro 5500M with 4GB of GDDR6 memory, AMD Radeon Pro 5500M with 8GB of GDDR6 memory, or AMD Radeon Pro 5600M with 8GB of HBM2 memory
- AMD Radeon Pro 5500M with 4GB of GDDR6 memory and automatic graphics switching
- Intel UHD Graphics 630
- Configurable to AMD Radeon Pro 5500M with 8GB of GDDR6 memory or AMD Radeon Pro 5600M with 8GB of HBM2 memory
Four Thunderbolt 3 (USB-C) ports with support for:
- Charging
- DisplayPort
- Thunderbolt (up to 40Gb/s)
- USB 3.1 Gen 2 (up to 10Gb/s)
Backlit Magic Keyboard with:
- 65 (U.S.) or 66 (ISO) keys including 4 arrow keys in an inverted‑T arrangement
- Touch Bar
- Touch ID sensor
- Ambient light sensor
- Force Touch trackpad for precise cursor control and pressure-sensing capabilities; enables Force clicks, accelerators, pressure-sensitive drawing, and Multi-Touch gestures
Wi‑Fi
- 802.11ac Wi‑Fi wireless networking
- IEEE 802.11a/b/g/n compatible
Bluetooth
- Bluetooth 5.0 wireless technology
- 720p FaceTime HD camera
Simultaneously supports full native resolution on the built-in display at millions of colors and:
- Up to two displays with 6016‑by‑3384 resolution at 60Hz at over a billion colors or
- Up to four displays with 4096‑by‑2304 resolution at 60Hz at over a billion colors
Thunderbolt 3 digital video output
- Native DisplayPort output over USB‑C
- VGA, HDMI, DVI, and Thunderbolt 2 output supported using adapters (sold separately)
- High‑fidelity six‑speaker system with force‑cancelling woofers
- Wide stereo sound
- Support for Dolby Atmos playback
- Studio‑quality three-mic array with high signal-to-noise ratio and directional beamforming
- 3.5 mm headphone jack
- Up to 11 hours wireless web
- Up to 11 hours Apple TV app movie playback
- Up to 30 days of standby time
- Built‑in 100‑watt‑hour lithium‑polymer battery2
- 96W USB‑C Power Adapter
Line voltage:
100V to 240V AC
Frequency:
50Hz to 60Hz
Operating temperature:
50° to 95° F (10° to 35° C)
Storage temperature:
-13° to 113° F (-25° to 45° C)
Relative humidity:
0% to 90% noncondensing
Operating altitude:
tested up to 10,000 feet
Maximum storage altitude:
15,000 feet
Maximum shipping altitude:
35,000 feet
Height: 0.64 inch (1.62 cm)
Width: 14.09 inches (35.79 cm)
Depth: 9.68 inches (24.59 cm)
Weight: 4.3 pounds (2.0 kg)3
macOS
macOS is the most advanced desktop operating system in the world. macOS Big Sur introduces a bold new design and major updates to apps — taking macOS to a new level of power and beauty.
Accessibility features help people with disabilities get the most out of their new MacBook Pro. With built-in support for vision, hearing, mobility, and learning, you can create and do amazing things.
Features include:- Voice Control
- VoiceOver
- Zoom
- Increase Contrast
- Reduce Motion
- Siri and Dictation
- Switch Control
- Closed Captions
- Text to Speech
- 16‑inch MacBook Pro
- 96W USB‑C Power Adapter
- USB-C Charge Cable (2 m)
Your MacBook Pro comes with 90 days of complimentary technical support and a one‑year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax.
Configure your MacBook Pro with these options, only at apple.com:
- 2.4GHz 8-core Intel Core i9, Turbo Boost up to 5.0GHz, with 16MB shared L3 cache
- 32GB or 64GB of 2666MHz DDR4 memory
- AMD Radeon Pro 5500M with 4GB of GDDR6 memory
- AMD Radeon Pro 5500M with 8GB of GDDR6 memory
- AMD Radeon Pro 5600M with 8GB of HBM2 memory
- 1TB, 2TB, 4TB, or 8TB SSD
Data Recovery Software Apple Macbook Pro
MacBook Pro and the Environment
Apple Macbook Pro Software Version
Apple takes a complete product life cycle approach to determining our environmental impact. Learn more
MacBook Pro is designed with the following features to reduce its environmental impact:
- Mercury-free LED-backlit display
- Arsenic-free display glass
- BFR-free
- PVC-free5
- Beryllium-free
- Highly recyclable aluminum enclosure
- Meets ENERGY STAR requirements
- Rated EPEAT Gold6
Apple and the Environment
Read our Product Environmental Reports for detailed information on the environmental performance of every Apple product.
Apple Trade In
New Apple Software Macbook Pro
Letting go of your old Mac is easy. If it’s in good shape, you can trade it in for Apple Store credit. If it’s not eligible for credit, we’ll recycle it responsibly at no cost to you. Good for you. Good for the planet.
Software Apple Macbook Pro Leather Case
Mac Software
Software Apple Macbook Pro Keyboard Cover
Displays and Adapters
Other Accessories